Login FAQs

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Answer:

If you know your email address that you registered with you can use the Password Recovery page. This will send your password to the email address held on the system.

If you are not sure what your email was when you registered then you would need to speak to the Institution you are studying at and they will be able to provide you with the information.

 

 

Answer:

If you can access your MyWales account then in the profile section there is an option under edit profile to change your password.

If you cannot access the site, but your username is correct you can recover your password from the Password Recovery Page this also explains how to change your password.

If you have forgotten or lost both the username and password then you would need to speak to your Institution and they will be able to get them either reset or resent to you.

 

Answer:

If you have access to MyWales then login with the details provided, go into the Profile page and choose the Settings menu. Change your Nickname to whatever you wish it be seen as.

If you cannot access the site for any reason please check the other FAQs as you may find the answer in ones of them.

 

Answer:
Please ensure that the Username that is used is the one that was confirmed when you signed up for MyWALES and with your Institute.

If you have forgotten or lost your password, head to the Password Recovery Page, enter your Username and the password will be emailed to you.

During first log in you will have been requested to choose a Google username and asked as to whether you wanted to use this username as your log in, if you chose this option you would have received an email confirming your details.

If you are still unable to find your username then contact your Institution and they will be able to recover it for you.


Answer:

If the student has their log in details for MyWales then they can change the MyWales contact email address via the profile page, this does not change the email address held on the main system, for that to be changed students need to have their respective Institutions request the change.

Go to the following page if you do not have your log in details.

 

 

Answer:
You can enter personal details on your profile which other people will be able to see according to your privacy settings. These details can be created or changed on your Profile Page

 

Answer:

In the first instance you would need to contact the Institute you are studying at to confirm these details.

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