Further help

Can I get further help about using the Online Library?

If you have any log in problems that are not resolved by consulting the Frequently Asked Questions| section or the Global Campus Support pages|, please email Global Campus Support|.

If you need help using the Online Library resources (databases, ebooks, ejournals), please email the Librarian|.

If you are experiencing problems with EBSCO databases or our ebook collection, the following support website may help:

EBSCO Support Centre

Tip!

When contacting Global Campus Support or the Online Library Librarian, please include your full name, the institution you are studying with, your 13 digit University of Wales student number (USN) and your username if you know it. Please provide as much detail as possible, including the error message you receive and a screen shot if possible. This will help us work out what the problem is more quickly.

help with rresearch

Help using the Library

Study skills

Frequently asked questions

FAQs home page
Who may use the Online Library?
What resources are available?
Which ebooks are available?
Which databases are available?
Which ejournals are available?
Can I suggest a new resource?
How do I log in?
How do I get a username and password?
Why have I not received my username and password?
Why can I not log in?
What are the technical requirements?
Can I use Sconul Access?
Do I have an Athens account?
Can I get further help about using the Online Library?