Frequently Asked Questions

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The University of Wales works with a wide number of Institutions over the world - find out if a course is offered in your country by using the Course Search| facility
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This means that an Institution has designed a course, for which it has full responsibility for teaching, which has been approved by the University as of an appropriate quality and standard to lead to a University of Wales award.
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You must contact the Institution which delivers the course you are interested in joining
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The Institution that delivers the course you are interested in joining is responsible for all visa matters. For more information see the UK Border Agency website|
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Once we have received your registration details (including your email address) from your institution, you will receive a welcome email from us which will contain your username (your email address) and password to use the Online Library.

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Yes. If your certificate is damaged we will issue a replacement free of charge on receipt of the damaged original. A fee of £25 will apply to replace lost certificates.
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You should contact the Institution that delivered your course
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If you have successfully completed a validated scheme you will automtically receive a Diploma Supplement with your certificate. See our Diploma Supplement|  web page for more information.
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Students on validated schemes may make a complaint to the University in accordance with the Student Complaints Procedure| where efforts to solve the problem through mechanisms in place at your Institution have been exhausted
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Students who have completed their periods of study or been awarded an exit qualification of the University of Wales may appeal the decision of the Examining Board in accordance the University of Wales Verification and Appeals Procedure|
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The University's Appeals Procedure (Unfair Practice Decisions) is applicable to students who wish to appeal against the decision of a Committee of Enquiry convened to consider an allegation of unfair practice.
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The 2012 Graduation Celebration will be held on Thursday 3rd and Friday 4th May 2012 at the Wales Millennium Centre|, Cardiff
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There is no fee for you or your guests to attend the event
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No, your certificate will be sent to you within eight weeks of being admitted to your degree.
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Yes, you are very welcome to attend the event. We do not hand out certificates on the day.
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Being admitted to your award means that your award has been officially confirmed by the Vice-Chancellor of the University of Wales. You must be admitted to your award before you are eligible to attend the Graduation Celebration
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If you have already received your final result from the University of Wales before the 1st March 2011 then you are eligible to attend. If you have not received your result but you are aware that a University of Wales Exam Board will be held before this date then, if successful, you will also be eligible to attend. Please see our Am I eligible|  page for further information
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You should receive an email which will confirm the details you have provided when registering for the event, up to 24 hours after submitting your details. Please first check your Junk Email folder, and if you have not received the email, please then contact the Celebration Organisers (graduationwales.ac.uk|)

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You should receive confirmation that you can attend the event shortly after 15th March 2012. If you have not received your confirmation by this date and you are eligible to attend the event please contact the Celebration Organisers (graduationwales.ac.uk|)
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If you have missed the registration deadline, then you are unable to attend the event. You will be very welcome to attend the 2013 Graduation Celebration instead

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